Privacy Policy
Last updated: June 20, 2026
1. Introduction
Lunaforex ("Lunaforex", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, open a trading account, or use any of our services.
2. Information We Collect
We may collect the following categories of information:
- Identity information, such as your name, date of birth, and government-issued ID.
- Contact information, such as your email address, phone number, and mailing address.
- Financial information, such as bank details, payment records, and trading activity.
- Technical information, such as IP address, browser type, and device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Verify your identity and process your account application.
- Provide, maintain, and improve our trading platforms and services.
- Process deposits, withdrawals, and other transactions.
- Comply with legal and regulatory obligations, including anti-money laundering checks.
- Communicate with you about your account, promotions, and service updates.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to recognize your browser, remember your preferences, and analyze how our website is used. You can control cookies through your browser settings, though disabling them may limit certain features of our services.
5. Data Sharing & Third Parties
We do not sell your personal information. We may share information with payment processors, regulatory authorities, identity verification providers, and other service providers who help us operate our business, subject to confidentiality obligations.
6. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, object to certain processing, or request a copy of your data. To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal, regulatory, and accounting requirements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at privacy@lunaforex.com .